Terms

Terms and conditions

How website requests, confirmations, customer information, changes and service conditions are handled.

Straight answer

What do these terms cover?

These terms explain that the website records driver requests, while assignment, timing, pricing, and service conditions are confirmed separately before service.

Questions about a booking

Contact support@driversonwheel.com or call +91 93159 76906 with the booking reference before accepting the final service confirmation.

1. Booking requests

Submitting a form records a request for driver service. It does not guarantee driver availability, assignment, timing, or price. A booking is confirmed only when the business communicates the final details.

2. Accurate information

Customers should provide accurate contact, trip, vehicle, route, and schedule information. Changes may affect availability and pricing.

3. Customer vehicle

Unless separately agreed, the customer is responsible for ensuring the vehicle is roadworthy, legally compliant, insured, and suitable for the journey.

4. Cancellations and changes

Cancellation, waiting-time, overtime, travel, accommodation, and other charges should be disclosed in the final confirmation and accepted before service.

5. Acceptable use

Customers must not use the service for unlawful, unsafe, abusive, or misleading purposes.

Booking terms questions

Terms FAQs

Practical questions customers ask about booking confirmation and charges.

No. The form records a request. Driver availability, timing, and price are confirmed separately by the team.

A booking is confirmed only when the business communicates the assigned driver, timing, and final pricing details.

Unless separately agreed, the customer remains responsible for ensuring the vehicle is roadworthy, insured, and legally compliant.

Yes. Final pricing may change based on route, waiting time, overtime, duty hours, night charges, and actual travel conditions.

Cancellation terms should be disclosed in the final confirmation. Contact the team as early as possible if plans change.

Waiting time, extra hours, night duty, and route changes may affect the final payable amount confirmed before service.

Drivers should not be asked to undertake unsafe, unlawful, or abusive journeys.

Contact +91 93159 76906 or WhatsApp immediately with your booking reference to discuss changes.

Suggested website rates are guidance only. The confirmed quote shared by the team applies before the journey.

Customers should contact support@driversonwheel.com or phone support with the booking reference for review.